Sanborn Gun Shop - Return Policy
All firearm and ammunition sales are final once an order has been placed. If a firearm or ammunition product is determined to be defective prior to transfer, Sanborn Gun Shop will work directly with the supplier and/or manufacturer to facilitate replacement or repair in accordance with the applicable supplier or manufacturer's policies. If a product is determined to be defective after transfer, Sanborn Gun Shop will assist the customer by providing guidance regarding the manufacturer's warranty process. Warranty claims after transfer are handled directly between the customer and the manufacturer.
Non Firearms & Non Ammunition
A Return Authorization (RA#) is required for all authorized returns. An RA# must be requested within 30 days of the original invoice date. Please contact Sanborn Gun Shop at (716) 525-3674 to request an RA#. RA#s are valid for 10 business days from the date of issue. All authorized returns are subject to a minimum 25% restocking fee plus a $75 flat fee. The customer is also responsible for any applicable return shipping costs. If a product is determined to be defective, Sanborn Gun Shop will assist the customer by providing guidance regarding the manufacturer's warranty process.
Incomplete Transfers & Refused Shipments
Customers are responsible for meeting all applicable NICS, federal, state, and local requirements necessary to complete a firearm transfer. If a firearm or other item cannot be transferred to the customer for any reason, including a refused or returned shipment to the customer or receiving FFL, Sanborn Gun Shop may provide the customer with available options. All applicable Sanborn Gun Shop policies, fees, and conditions will continue to apply.
Questions Regarding Our Policy? - Contact Us Directly At (716) 525 – 3674
Thank You!!!